Responsible Gambling at Lucky Bar Casino

At Lucky Bar we take responsible gambling seriously. We want everyone who plays with us in Canada to do so safely and in control. That means providing clear tools, simple account controls, and practical guidance so you can set limits that match your budget and lifestyle.

Player protection principles

We focus on harm prevention, transparency and player control. Our approach is to make safer-gambling options easy to find, ensure account activity is clear, and respond quickly if you ask for extra protection. We support informed choices and encourage players to set limits before they deposit.

Activity-control tools

You can manage your play through a set of built-in controls in your account. Common tools include:

Deposit limits - daily, weekly and monthly caps you choose yourself
Loss limits - set a maximum amount you can lose over a set period
Session reminders - optional alerts after a chosen play time
Betting limits - maximum stake per spin or round while limits are active
Temporary account breaks - short time-outs from 24 hours up to several weeks

Deposit, loss and time limits

Deposit and loss limits help you control spending. You can set or lower limits in your Responsible Gambling settings at any time. Limits normally take effect immediately or at the start of the next period, depending on the type of limit. Session reminders and time limits help prevent long continuous play by prompting you to take a break.

Self-exclusion

If you need a longer break, self-exclusion is available. Self-exclusion options range from medium-term exclusions to longer periods such as six months or more. During self-exclusion you will not be able to access your account or make deposits. To reactivate an excluded account you will need to follow a verified process outlined in your account settings or by contacting support.

Signs of problematic behaviour

Chasing losses or betting more to try to recover previous losses
Using gambling to cope with stress, anxiety or boredom
Skipping work, school or essential tasks to gamble
Borrowing money or using funds intended for bills to gamble
Hiding gambling activity from friends or family

Tips for staying in control

Set deposit and loss limits before you start playing
Use session reminders and take regular breaks
Only gamble with money you can afford to lose
Keep a personal budget and track gambling-related spending
Discuss concerns with someone you trust or seek professional advice early

Professional help and support organisations

If gambling is causing problems, please seek help. Contact your provincial problem gambling helpline or local health services for confidential support and counselling. You can also reach out to LuckyBar support for help setting stronger limits or starting self-exclusion. Seeking help early improves outcomes for you and those close to you.